2. The Guest Refund Policy. If you are a Guest and suffer a Travel Issue, we agree, at our discretion, to either (i) reimburse you up to the amount paid by you through the Platform, as determined by Airbnb in our discretion, depending on the nature of the Travel Issue suffered or ...
Airbnb customer service was unable to approve or give out a 100% refund due to me cancelling the reservation before their policy updates on April 1, 2020. I made the cancellation at the beginning of March due to the coronavirus pandemic. Now my country Malaysia has to prolong the country l...
Airbnb has standard cancellation policies to choose between, ranging from flexible — which allows guests to cancel without penalty up to 24 hours before check-in — to strict, where cancellations must be made within 48 hours of booking and more than 14 days before the stay for a full ref...
Airbnb did not refund me because I do not have sufficient video material to proof it. Airbnb classic.Airbnb could be a great company. The business model is great but they execute really poorly. A consumer facing company with 1.3 Trustpilot score will not succeed in the long run. Date of...
Choose the reservation you want to refund Under Select a Reason, choose Offer Partial Reimbursement Enter the desired amount, currency, and a message to your guest.If the guest accepts your offer, Airbnb will process your transaction within 48 hours. Guests can also submit a claim directly to...
After booking a Airbnb for a night, the transaction went through but my account got suspended. I have called Airbnb countless times for more than a month on the refund process but no effort has been made to refund me my sum of $240. I asked for help through emails and awaited their ...
Whilst this might seem like a good way to save a few dollars on those fees, it’s very risky. Airbnb guarantees your stay and protects your payment. If something goes wrong, Airbnb may process a refund or help you to find alternate accommodation. Booking outside of the platform means yo...
Is there website maintainance going on? We're sorry, but as an assistant, we don't have real-time information about AirBnB's current website status. However, if you're experiencing issues, it might be temporary and you could try to refresh your browser or check back in a few minutes....
The way the search and booking process works is very similar to that of Airbnb. So for users of Airbnb and other platforms, the process of finding places, messaging hosts, and the payment process will look fairly similar. Like on Airbnb, there are varying levels of cancelation policies hos...
If you’re a property owner, it’s free to apply to list your property on The Plum Guide, however you do have to get through a stringent vetting process first. Once approved, there’s a one-time membership fee due on your first booking, which covers the cost of the vetting process, ...