“As with any new technology, we continue to learn and adapt and AVA is only getting better and better over time. Currently more than 80 percent of customer cases can successfully be managed by AVA, and the rest is transferred to a Live Agent who assists directly.” Passengers can chat w...
Please Chat with Bo and click on 'Others' > 'AirAsia Rewards' for assistance. 31. Will I receive multiplier points (AirAsia points) and Experience Points if I submit a ‘Claim Missing Points’ request for a flight flown? Yes, you will receive your eligible base points, points multiplier ba...
Mr. Chandra On Phone To Airasia Malaysia ServiceThis is such a crazy companyI never found a major airlines do not have any contact number locally in Singapore, not able to get on live chat, cannot reach malaysia number. Reply Ms. Catherine CallsSep 03, 2015 Ms. Catherine On Phone To Air...
AirAsia is enhancing its customer experience with new live call and refund tracking features on its Super App and website. The live call feature allows customers to speak directly with a human agent during their ‘Ask Bo Live Chat’ interaction. AirAsia is enhanc...
Refund issue like everyone, they seem to employ inadequate staff, you ask a question that they cannot answer, they disconnect the chat. This is the worst company to deal with. Thank god I purchased through my credit card, chargeback in process. Date of experience: January 02, 2024 Useful1...
My flight was cancelled during the MCO period from March onwards so online chat said will be response my require within 30days but none of response I receive. I been waiting for about 2months Reply Indra Paramasivansays: Been trying to book flight to kota kinabalu but booking confirmation say...
first time. If you have cancelled my baggage you must give me provision of cancelling with full refund due to mistake at your end. I have made 100s of attempt to compliant and address my issue but the chat bot Bo have no option to address my concerns. Extremely painful experience. I ...
aI can still chat with you 我可以与您仍然聊天[translate] a潘湾 Pan Wan[translate] a+3%attack damage +3%attack损伤[translate] ato have no appetite 有胃口[translate] a化风 化风[translate] amay want to create the required effect 可以想要创造必需的作用[translate] ...
The first is to deliver a complete and seamless service experience to our existing customers of both airasia Superapp and foodpanda. The second is to expand to a new customer base. This partnership will, of course, result in a more comprehensive and sustainable business ecosystem. Apart from ...
No case ID was provided until I asked, and no chat transcript was sent to my email after the session ended. Good try with the A.I. but failed miserably in delivering a good customer experience. more Naseer Ahamed , 02/05/2024 Avoid losing money in this app **Warning: Beware of ...