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Air India is on a turnaround plan that has been long-needed during its nearly century-long operation. Investment from Tata Sons, which acquired the company in 2022, is bringing reinvigoration to India’s airports and runways through its flag carrier. Not only has the airline unveiled a new ...
Find all the latest official Air India press releases, videos, images, business updates, and announcements here.
Find all the latest official Air India press releases, videos, images, business updates, and announcements here.
Air India Regional had a different baggage policy for carry-on and checked baggage. Carry-on Baggage Passengers were given a free carry-on baggage allowance that allowed them to bring one carry-on bag on the flight, included within the price of their ticket. The carry-on bag could not weig...
Lounges at the airport Flight magazine As a Miles & More member, you can earn miles and Points on every scheduled flight operated by Air India. You can also exchange the miles you earn for a variety of rewards at any time. That special flight experience on-board the Boeing 787 ...
Air India, the premier airline of India, operates a fleet of Airbus and Boeing aircraft that serves over a hundred domestic and international destinations. The Challenge Decentralized data and a high call volume make it hard to deliver consistent customer experiences. In 2022, Air India embarked...
Air India needed to modernize the service experience by giving its customer-facing employees one comprehensive view of the customer across all data sources. This meant the company had to connect all of its data from a variety of sources -- loyalty management system, passenger services system, res...