Now the interrogation began: Are you even flying Air France/KLM, where to, what flight number. What is this intense questioning for a simple paper label? When I toke the lable the lady behind the desk was even running after me. At Air France, customer-orientation and courtesy are still ...
To start of the flight was delayed by 2 hours due to a Tarmack issue at Birmingham( although planes were taking off and landing completely fine) this then caused us to miss our connecting flight in Paris to Dubai. When we arrived in paris we were sent to the air France team, we were...