RQ2: Would the impacts of the intelligence substitution versus the intelligence collaboration service strategy differ depending on the organizational innovation climate? To answer these questions, first, drawing on prior research on self-perception theory (Bem, 1972; Teng, 2018), we introduced human–...
The impact of human AI skills on organizational innovation: The moderating role of digital organizational culture 2024, Journal of Business Research Citation Excerpt : Previous studies on AI technology in organizations have paid more attention to the advantages it brings to organizations at the technical...
Banking on innovation: How ING uses generative AI to put people first January 9, 2024 - The global bank worked closely with QuantumBlack, AI by McKinsey, to build, test, and launch a bespoke customer-facing chatbot that uses the latest gen AI technology to meet customer needs. Blog Post ...
Such insights are essential for optimizing human resource management and enhancing organizational competitiveness. Grounded in cognitive evaluation theory, this study explores the underlying mechanisms through which AI usage influences employee innovation behavior and develops an integrated theoretical model that ...
Most organizations are dipping a toe into the AI pool—not cannonballing. Slow progress toward widespread adoption is likely due to cultural and organizational barriers. But leaders who effectively break down these barriers will be best placed to capture the opportunities of the AI era. And—cruci...
The paper highlights the effects of AI implementation on public sector innovation. This is explored by askinghow AI-driven technologies in public decision-making in different organizational contexts impacts innovation in the role definition of bureaucrats. We focus on organizational as well as agency- ...
Across industries, they’ve moved past cloud migration to innovation. They’ve capitalized on cloud’s scale and computing power to tap into new data sources and AI technologies that are widely available. But AI isn’t their secret to superior performance. It’s how they’re approaching AI ...
we should make sure that we are thinking about the human element ensuring that humans can focus on what they do best. But with deliberate, human-centric planning, we can build the organizational resilience needed to weather the changes ahead and thrive. Generative AI won't cause an apocalypse...
(CBS). Chee-Wee received his PhD in Management Information Systems from the University of British Columbia. His research interests focus on design and innovation issues related to digital platforms. His work has been published in leading peer...
About the research Our research involved 1,500 C-suite executives from companies with a minimum revenue of US$1 billion in 12 countries around the world across 16 industries, with the aim to uncover success factors for scaling AI. Get the Essentials ...