Find the information you need to contact Aetna, including phone numbers, address, social networks, as well as customized options for members, employers, health care providers, and insurance agents and brokers.
Micromanaged to the fullest team lead would send you a message on teams every sec about something while you on the phone assisting members Very stressful low pay so not worth the headache with back to back calls and irate membersSystems sucks and then they act like it’s your inte...
Aetna considers pharyngeal and lingual tonsillectomy medically necessary as an isolated procedure in adult OSA where hypertrophied tonsils compromise the airway space. A tonsillectomy is also considered medically necessary with UPPP in members who meet medical necessity criteria for UPPP below. An adenoidec...
. Healthcare is a major political hot button for this administration for cost–especially drug costs. That is where the reportedly equally sized in revenue PBM operations present the most major conflict to a merger or a buy, both in service and valuation. Both serve their own plan members as...
Aetna Medicare Advantage members can contact customer service in a few ways: Call the main national service number, which is available daily from 8 a.m. to 8 p.m. local time, at 855-335-1407 (TTY: 711). Find the specificphone number for your plan. ...
there are deadlines to completing documentation and visits. Most of the case managers that have stuck around for over a year or two, do as much as they can, especially when turn over and caseloads are high. Some members also tend to be needy, but setting clear boundaries and addressing the...
Aetna Medicare Advantage members can contact customer service in a few ways: Call the main national service number, which is available daily from 8 a.m. to 8 p.m. local time, at 855-335-1407 (TTY: 711). Find the specificphone number for your plan. ...
Per-oral endoscopic myotomy for the treatment of Zenker diverticulum; Gastric per-oral endoscopic myotomy (G-POEM) for members with severe gastroparesis who meet all of the following criteria: Diagnosis of gastroparesis has been confirmed by a gastric emptying study (GES), where abnormal GES was ...
Duplicate therapy when members receive both occupational, physical and speech therapy; the therapies should provide different treatments and not duplicate the same treatment. When multiple therapies are used, each must have separate written treatment plans and must provide significantly different treatments ...
You end up having a call out to the mentor line 1,000,000 times a day so all of your phone calls are ridiculously long. Members can be really nasty. The company has strict metrics they expect you to meet and literally count for every moment of your day. you will end up tak...