Yesterday I contacted customer service requesting termination of monitoring. A lady by the name of Ellie answered, very professional and wanting to know the reason. I explained that I just received another rate increase and given the current availability of security options I thought it would be ...
1. Due to the safety concern I have opted to upgrade my security system with ADT and installed a beam in the backyard. Service received from Debbie (sales person) and the installation team was excellent 2. Last week there was another incident and I requested a quote to install beams all ...
While ADT Solar's score from the Better Business Bureau is an A+ (which reflects, among other things, its responsiveness to customer complaints), the customer reviews left there appear to skew much more negative toward ADT, as they do for most companies. You'll need to scroll back to Augu...