End User. Refers to individuals who have been authorized by a Customer to access and use the Services and individuals whose device hosts the ActivTrak Agent. End Users may include Customers’ employees, consultants, and contractors, among others. How we collect, use, and process personal informati...
Prevent the Agent from collecting data during off-hours activity. Stop tracking users while they are out of the office. Tracking for each user is based on their computer time zone, not the account time zone. Aliases Change the viewable name of a user or computer with an alias. Make reports...
ActivTrak is a great platform, we use it to track agent productivity. It helps us classify programs and websites that are visited as Productive vs. non-productive and ensure agents time is being spent on work related tasks and not spent shopping or on other non productive sites. Pros and ...
Agent-based software, like ActivTrak, is the only way to measure what’s happening on the client device rather than how it appears on the receiving server. What kind of signals would we want to observe to determine location? The goal is to understand whether a worker is on the office netw...