India First Examination Report for Indian Ref No. 2348/CHENP/2005-CAN dated Jul. 25, 2006. Hultgren, L. et al., “San Diego's interstate 15 high-occupancy/toll lane facility using value pricing”, Institute of Transportation Engineers. ITE Journal, Jun. 1999, vol. 69, issue 6; p. ...
9, 2008, in India. BACKGROUND 1. Technical Field This application relates to data processing systems, and in particular, to a call center system architecture. 2. Related Art The rapid growth of information technology has led to increasingly complex and sophisticated products and services. In an...