The new employee was inexperienced, so (that) he had trouble (in) dealing with the customer’s complaint(s). The new employee lacked experience, and he had trouble (in) dealing with the customers’ complaint(s). Because of lack of experience, the new employee had trouble (in) dealing ...
(Blame and complaint)(11)冷淡(Indifference)(12)判断与评价(Judgement and evaluation ) 3.情感(Emotions) (1) 高兴 (Happiness)(2) 惊奇 (Surprise)(3) 忧虑 (Worries)(4) 安慰 (Reassurance)(5) 满意 (Satisfaction)(6)遗憾(Regret)(7)同情(Sympathy)(8)恐惧(Fear)(9)愤怒(Anger) 4.时间(Time...
Regular(adj):固定的,频繁的,经常的,有规律的 -(adv):regularly Irregular A regular meeting:例行会议 A regular customer:老主顾 八. Character(cn):角色,人物;文字,符号(n):特性,品质,性格(un):勇气,毅力 A major/leading character:主角 Chinese characters:汉字 九. Complain(v):抱怨,发牢骚; ...
第Ⅰ卷( 共72分)注意事项：1．答题前,考⽣务必将⾃⼰的姓名、班级、学校、考试号填写在答题卡规定区域。2．⽤铅笔把答题卡上相应题号中正确答案的标号涂⿊。答案不涂写在答题卡上，成绩⽆效。第⼀部分：语⾔知识运⽤（共40⼩题；每题1分，满分40分）第⼀节在本节中，你将读到10个句...
If you have a genuine complaint about someone or something, communicate the issue with tact, consideration and neutrality. 如果你确实对某人或某事有意见,还是老练、细致并中立地沟通解决吧。 #7. "But we've always done it that way.” “但这是...
Your complaint was immediately sent to our Customer Relations representative for investigation. On going into the matter, we found that a mistake was indeed made by us. The slip-up occurred in our new automated inventory control system which is causing some problems during the data entry stage....
If you are not satisfied with our response you can contact: Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR Telephone: 0800 023 4567 from a landline or 0300 123 9123 from a mobile email: complaint.info@financial- ombudsman.org.uk Website: www.financial...
The manager promised that the customer's complaint would (look into) ___ as soon as possible. 内容已经隐藏,点击付费后查看 For social robots to work successfully, they have to (accept) ___by humans. 内容已经隐藏,点击付费后查看 Thank you for your letter of November 15, (invite) ___ us...
complaint 79. emphasis 80. presentation 81. frustration 82. requirements 83. amazed 84. envious 85. ignorance Part IV Writing (15 marks) 评分标准: 0分……作文与题目毫不相关,或只有几个孤立的词而无法表达思想;或白卷。 2分……条理不清,思路紊乱,语言支离破碎或在部分句子均有错误,且多数为严重...
正确答案:A 12、We hope you will ___ our complaint. A. fully settle B. full settle C. be fully settled D. have fully settled 正确答案:A 13、We are now enclosing a pricelist for all the items you ___ in your letter under reply. A. required B. inquired about C. said D. informe...