第Ⅰ卷( 共72分)注意事项：1．答题前,考⽣务必将⾃⼰的姓名、班级、学校、考试号填写在答题卡规定区域。2．⽤铅笔把答题卡上相应题号中正确答案的标号涂⿊。答案不涂写在答题卡上，成绩⽆效。第⼀部分：语⾔知识运⽤（共40⼩题；每题1分，满分40分）第⼀节在本节中，你将读到10个句...
Your complaint was immediately sent to our Customer Relations representative for investigation. On going into the matter, we found that a mistake was indeed made by us. The slip-up occurred in our new automated inventory control system which is causing some problems during the data entry stage....
The new employee was inexperienced, so (that) he had trouble (in) dealing with the customer’s complaint(s). The new employee lacked experience, and he had trouble (in) dealing with the customers’ complaint(s). Because of lack of experience, the new employee had trouble (in) dealing ...
Regular(adj):固定的,频繁的,经常的,有规律的 -(adv):regularly Irregular A regular meeting:例行会议 A regular customer:老主顾 八. Character(cn):角色,人物;文字,符号(n):特性,品质,性格(un):勇气,毅力 A major/leading character:主角 Chinese characters:汉字 九. Complain(v):抱怨,发牢骚; ...
Q7 How do you treat quality complaintA7 First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.Q8...
According to the passage, the complaint department was renamed the customer relations department ___ . A. in the 1960s B. in the 1990s C. in the 1890s D. in the 1970s 查看完整题目与答案 大气环境调查的主要目的是( )。 A. 为预测提供基础数据 B. 调查大气中各微量组分的通量 ...
When receiving a complaint, employees should reply with friendly, polite, and helpful attitudes to make the customer feel much less ___about the company. A. negative B. positive C. satisfied 查看完整题目与答案 有以下程序:#define PI 3.14#define R 5.0#define S PI*R*R#include #include...
Ensure it is easy for customers to feedback complaint or make a claim and put things right if they go wrong and understand why something went wrong to stop it happening to other customers. Requirements To be successful in the role, you should meet the following requirements: Excellent ...
80.96% On-time rate of flights 24.65per million Complaint rate 4.7scores Rating of passenger cabin service on Skytrax website up by 8.8% year on year 100,831 Total number of employees 434,000 person-time Employee training (excluding that for Xiamen Airlines and China Air Service Ltd.) 17.232...
If you have a genuine complaint about someone or something, communicate the issue with tact, consideration and neutrality. 如果你确实对某人或某事有意见,还是老练、细致并中立地沟通解决吧。 #7. "But we've always done it that way.” “但这是...