Book Review: Leadership for Great Customer Service: Satisfied Patients, Satisfied Employees. Thom A Mayer MD and Robert J Cates MD. Chicago: Health Administration Press. ACHE Management Series. 2004. Soft cover,
The mood of the CEO can permeate the entire organization. “My leadership mantra, which I think about literally every day, is that the role of a leader is to define reality and give hope,” says Ken Chenault of American Express. But it has to be genuine and pragmatic, or empl...
Jim also had a natural knack for leadership, often pulling other students into his projects and helping them learn through his expertise -- whether it was people or pastries, he knew what he was doing. And even better, he knew that what he had originally desired had changed. ...
However it’s described, this idea of small, autonomous, cross-functional teams that can get close to the customer is an increasingly important factor in great product leadership. It is not perfect: too much autonomy risks losing economies of scale5and introduces both dependencies and alignment ch...
Most great leaders learn to lead over time. Within organizations, the combination of programs, books, and courses to cultivate these skills is often referred to as “leadership development”—though the results vary. McKinsey’s latest book,The Journey of Leadership(Portfolio/Penguin Group, September...
网络释义 1. 巨著 ...现代人的一大考验。佳作(a good book)、巨著(a great book)、经典(a classic)甚至是某一领域的圣经(a holy writ) … forum.yam.org.tw|基于2个网页 2. 一本很棒的书 第六模块知识点... ... 3. be interested in 对……感兴趣 4.a great book一本很棒的书5. a birthda...
GLLG Leadership Books are a definitive guide to help you understand and lead during these times of great transformation. Written by Glenn Llopis, these book will show you how to improve your skills and become a better leader.
(1). Great hopes make great man. (2). A good book is a good friend. (3). Two heads are better than one.相关知识点: 试题来源: 解析 (1).【答案】 伟大的理想造就伟大的人物. 【解析】 此小题,根据所给的英文,应译为:伟大的理想造就伟大的人物.故答案为:伟大的理想造就伟大的人物. (2...
This is possible for everyone, regardless of your title or position. In fact, Serve to Be Great: Leadership Lessons from a Prison, a Monastery, and a Boardroom will train you to make this a reality. Although it’s not an easy process, it is a worthwhile one. By ...
听歌学高中英语课文(外研版Book 6 Unit 4, Reading 1)—— Artificial Intelligence: A REAL THREAT? 听歌学习高中英语课文是一种创新且高效的学习方法,它将音乐的魅力与语言学习相结合,能显著提升学习效果。以下是听歌学高中英语课...