A good customer service representative should ___. A. be impatient B. not listen
A good customer service person must have the patience to work with all types of people. When a customer contacts the service department with an issue, she may be agitated or upset, or may not know how to explain the issue.The customer service representativemust be able to work with the cu...
A customer service representative (CSR), also referred to as an “agent,” works in a contact center and assists customers in resolving their issues. Interacting with customers through various channels, including phone, chat, email and social media to provide support and address concerns, CSRs ...
A. listen B. listening C. listener D. listened 相关知识点: 试题来源: 解析 B。本题考查动名词的用法。“listening skills”表示“倾听技巧”,是固定搭配。选项 A 是动词;选项 C 是名词;选项 D 是过去分词,不符合题意。反馈 收藏
Hiring a customer service representative: A step-by-step guide with job description, interview questions, resources, and salary range.
百度试题 结果1 题目A customer service representative should always ___ the customer's perspective and try to ___ their needs.相关知识点: 试题来源: 解析 答案:empathize; meet 反馈 收藏
aNeijiang Home-based Care Service Neijiang家根据关心服务[translate] a此段 this paragraph;[translate] aFind more of your friends 寻找更多您的朋友[translate] aThank you for your email. A Customer Service Representative will reply to your inquiry within 24 hours. You may also call our Customer Se...
athat she was invited to the ball made her very happy 她被邀请了到球使她非常愉快[translate] aprefezione prefezione[translate] ayou are a customer service representative ,why can not do something in correct way? 您是客户服务代表,为什么不可能做某事用正确方式?[translate]...
百度试题 结果1 题目What is the primary role of a customer service representative? A. Selling products B. Resolving customer issues C. Managing inventory D. Conducting market research 相关知识点: 试题来源: 解析 B 反馈 收藏
1. Customer service representative Your primary focus is delivering exceptional customer service and resolving issues effectively. This position is ideal for individuals with strong communication skills who enjoy assisting others. It serves as a valuable stepping stone for future opportunities in managerial...