The problem, however, is that even if that were to happen for the official CPI metric, it wouldn’t occur evenly. Things that are truly scarce will increase more in line with money supply growth, widening the gap between the haves and the have nots, likely contributing to ongoing wealth c...
And the number of people quitting is in themillions. In April 2021, a then record 4 million Americans said goodbye to their employers. Fast-forward to September, and4.4 million quit in one month alone. To put that in perspective, that’s the equivalent of the population of Los Angeles. B...
NPS is incredibly valuable, but most people don’t know where to begin using the data it gives them. Just three groups of customers—promoters, passives, and detractors—seems overly simplistic, and many attack NPS as a useless “vanity metric” that looks backwards instead of forwards. Like ...