5. Don’t worry about it./No worries./Not to worry. 6. It’s not your fault. 7. Never mind. 8. Please don’t blame yourself 9. Think nothing of it. 10. I appreciate your apology. 11. I accept your apology. 12. I hear you./forget it.这个非常要注意语调,不然就是完全不一样的...
Let them vent: It’s human instinct to yell back when yelled at. Butresearchshows that anger will inhibit your ability to make smart decisions. So instead, let your customer blow off some steam without saying a word. Often, they’ll just run out of energy allowing you to open up more ...
Be polite, accept their apology, and indicate your desire to reschedule You may still want to go out with the person who canceled the date. This way you have left the door open to the possibility. If you express anger or irritation, you could very likely hurt your chances of being called...
To enable this, one approach can be to request that the student writes a “reflection letter”. If appropriate, the reflection letter can take the form of an apology to a specific staff member or pupil. This request for the letter should be done at the point that the suspension i...