Squarespace offers both live chat and email support, although its live chat isn’t online 24/7. Wix offers phone and email contact options. Both platforms also offer a selection of self-help resources to their users. Page last updated: January 24, 2022 What’s the best commerce platform for...
Squarespace provides 24/7 email support and a live chat service during EST working hours. Because WordPress is an open source platform, it doesn’t come with any customer support— though some paid themes and plugins include some customer support from the creator. Also, some specialized web host...
This is simply because when you buy a Squarespace account, you get customer support included with it, via live chat and email — with 24/7 support being available with regard to the latter. Support on social media is also provided by Squarespace, via Twitter and Facebook Messenger. So, if...
In addition, when using the live chat channel, the interactive bot asks you questions and suggests videos or tutorials based on your answers. During the review of the Squarespace services, we contacted the support team using the ticketing system and live chat and had a great experience. Their ...
BigCommerce is generally the winner when it comes to support, because in addition to giving you access to email and live chat support, it provides phone support, which Squarespace doesn’t. (Squarespace does however let you use social media to contact its support team — support via Facebook ...
Squarespace offers customer support via email guidance or live chat. These are available between 4am and 8pm EST. Unfortunately, there is no phone support. This makes it difficult for Squarespace users to reach someone who can help them with their Squarespace tech problems. ...
Mehrere Kanäle für den Kundensupport. Im Gegensatz zu Squarespace bietet Wix telefonischen Kundensupport an, sodass Du Dich jederzeit an einen echten Menschen werden kannst. Wix bietet auch Hilfe über Foren, die sozialen Medien und E-Mail, jedoch nicht über Live-Chat. Falls Du mal nicht...
Get even closer to your customers and what they think of your website, by using our interactive survey. It’s easy to implement and customize and it’s not intrusive as many other surveys as it’s placed in the bottom corner, where the customers can decide if they want to give feedback...
I was able to get my questions answered quickly in a live chat, once I had waited awhile to connect with a rep. Pros: Intuitive to build simple websites and manage domains. Customer service, when able to connect with them, are extremely helpful. Cons: The simple website building tools ...
Live chat Reward programs Dropshipping (Wix only) And more Let’s take a look at some common features and how you can get them using Wix or Squarespace. If you want a membership site, you can easily add it with the Wix Members app. With Squarespace, you’ll need the Memberstack integr...