Service InnovationRelease ManagementFierce competition in the market is driving software vendors to rely on Software-as-a-Service (SaaS) strategies and to continuously match new software versions with customers' needs and competitors' moves. Although release management as a recurrent activity related to...
Today, that requires continual innovation, which is exactly what Genesys Cloud helps us achieve through its robust capabilities and continuous release of new features and enhancements. — Brent Alexander, National Manager, Customer Relationship Center Read their story Despite our youth, we know that ...
Explore the innovation Explore our most recent innovations Transform your business with intelligent CX How SAP is redefining intelligence for CX Put your customer at the centre of your business with connected customer data and AI-fuelled insights to improve loyalty and drive profitable growth. ...
Entdecken Sie die aktuellen Innovationen von SAP Customer Experience. Vergrößern Produktempfehlungen basierend auf Kundenanforderungen Verwenden Sie historische Daten und maschinelles Lernen, um Kundenanforderungen zu ermitteln. Wenden Sie diese Erkenntnisse an, um die besten Produkte zu empfeh...
The CCV IT Innovation Award we won together with novomind speaks for itself." Steven Engelhard Deutsche Post AG „We like the fact that novomind thinks outside the box to come up with individual solutions for specific problems." Robert Tigges Central Complaints Coordinator, DEW21 "As we ...
Zendesk for customer service Zendesk for employee service Zendesk for sales Sunshine Platform Marketplace Product updates Top Features Ticketing system Messaging & live chat Help centre Voice Community forums Reporting & analytics Answer Bot Customer service software ...
Download our E-book on Virtual Reality for Supporting Human-Centric Product and Process Development in the Aerospace Sector Leading aerospace sector companies are now using digital solutions, including virtual reality, to accelerate the pace of innovation while decreasing financial risk and environmental ...
Top trends for customer service software in 2024 and beyond Deliver predictive, proactive and responsive customer support with Sprinklr What is customer service software? Customer service software is a suite of tools that helps businesses manage, track and improve the customer experience. Often ...
Convenience and innovation Register requests and leave comments by voice. They will be automatically transferred into text. Previous Next 1 2 3 Unique integrations with vendors. Out of the box Wialon integration Сonnect your Wialon account with Okdesk just for several seconds and all information ab...
Innovation Brigade bases its solutions on proven and thoroughly tested open-source systems. This foundation enables us to offer our clients cost-effective and innovative solutions for almost all their requirements. For us a project is a process in which