There could also be a hardware issue interfering with how the lock operates. Remember to check if the batteries are not running low because this can also interfere with how the lock works. In some cases, it might be necessary to contact Kwikset customer support to inquire about recent firmware...
I’ve had it over a year. Extremely unreliable. Tried opening remotely & it would open but not lock again. Turns out the batteries were low but the lights didn’t indicate that. Zero customer support, emailed & called & they never called me back or emailed. Glad it works for some peop...
1. Remove and reinsert the batteries in your lock to re-establish a connection to the cloud. 2. Go to your phone's Bluetooth list and make sure the lock is listed. If it is not, go back to the app and repair it. 3. Test the lock via the app while in Bluetooth range to ensure...
The Kwikset Smart Lock is a door lock that allows users toprogram itto unlock, lock, or re-lock their doors using touchscreen and Z-wave technology. However, many users have reported that the Kwikset smart lock is not working, which is one of the most common issues with this device. If...
I’ve had it over a year. Extremely unreliable. Tried opening remotely & it would open but not lock again. Turns out the batteries were low but the lights didn’t indicate that. Zero customer support, emailed & called & they never called me back or emailed. Glad it works for some peop...
Tried opening remotely & it would open but not lock again. Turns out the batteries were low but the lights didn’t indicate that. Zero customer support, emailed & called & they never called me back or emailed. Glad it works for some people, but it’s a crap shoot. The app worked at...