Without a help desk, these various modes of intake may get lost in the “slush pile” — physically passed along from rep to rep or forwarded from email to email. This is a sure way to lose critical information that will help you ...
ProProfs Help Desk is a feature-packed customer support tool that has grown to be a comprehensive customer service solution. It features a shared inbox that brings customer queries from various channels together in one place, simplifying the support process. ProProfs Help Desk best features Shared i...
Tickets by channel:The number of tickets raised via different modes like email, call, self-service portals, live chat, or collaborative channels like Slack and Microsoft Teams. This will help you understand how your end users interact with the support team and where your requests are primarily ...
There are three different screen capture modes that let you capture everything from application interfaces to popup menus. The only thing you can't capture easily is a screen shot of TNT itself. It is lightweight, and lightning-quick to load and use. I use TNT Screen Capture for all my ...
Service Desk and Help Desk software are essential tools for organizations to provide efficient and effective customer service, but also for end users, such as your company’s employees. With features such as ticket management, self-service options and analytics, this software streamlines operations ...
Innovative Support Desk, Knowledge Base and Staff Training, All in One Solution The power of KnowledgeBase Manager Pro allows you to use it for several tasks within organization at the same time. Our customers use it to organize not only perfect self-service support help desk but also as inte...
IP-address Connection and Computer ID Connection modes Lifetime Lifetime Lifetime Lifetime Online Account Connection mode No 1 year* 1 year* Lifetime Number of Host PCs for connection via IP-address/ID-number Unlimited Unlimited Unlimited Unlimited Number of Host PCs in your Online Account at a...
New thumbnails generation modes. Build-in thumbnails preview. New upload mode - chunked. This mode provide resumable upload functionality and hasn't known Adobe Flash cookie bug. A lot of new parameters and methods. Wednesday, June 09, 2010 JavaPowUpload 2.0.3 minor updateJavaPowUpload 2.0.3...
Publication preview modes to test how content will look on each platform before pushing it live Detailed performance metrics within Microsoft Viva Amplify to check campaign reach and engagement with target audiences Campaign cards that allow you to visualize and manage all campaigns in one...
Password Safe has two installation modes: Regular and Green. The first stores settings in the registry, which is useful for use on your own machine. The second doesn’t use the registry, which is useful for “thumb-drive” installation. If you choose a regular installation, you can also ...