Humana’s interactive voice response (IVR) system was transferring far too many calls to human agents, at tremendous cost to the company and its customer satisfaction scores. Administrative staff from healthcare providers contact Humana via phone with inquiries about Humana members’ health plan benefi...
Humana customer service Humana members can contact their plan’s customer service in the following ways: Call 800-457-4708 (TTY: 711), which is available daily from 8 a.m. to 8 p.m. Eastern time. Use online chat, after you've logged into your account. Are Medicare and Humana Medicare...
Customer Service Representative(在职员工)-Tampa, FL-2021年5月5日 Terrible place to work. Management sucks. Pay is horrible. Not enough pay nor opportunity for growth. Everything is done of if favoritism. You are forced to work overtime.No family work life balance. ...
Inbound Contact Representative 2(在职员工)-Tampa, FL-2018年11月15日 I'm looking to find work that doesn't include constant back to back phone activity, Humana is mainly for a person that enjoys telecommuting , toggling within systems to provide customer service ...
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Humana’s interactive voice response (IVR) system was transferring far too many calls to human agents, at tremendous cost to the company and its customer satisfaction scores. Administrative staff from healthcare providers contact Humana via phone with inquiries about Humana members’ health plan benefi...