Here are some examples of what to say to a coworker who lost someone: “I am thinking of you during this difficult time. I’m so sorry for your loss.” “I am here for you. Let me know if I can be of any help.” “My heart goes out to you my friend. Stay strong, and let...
Whether it’s a minor mistake or a significant offense, acknowledging the impact of your actions can foster understanding and healing. Research shows there is an emotional element to the pain that one may experience. And apologizing can lessen this pain for someone. This section explores the ...
The first thing you should say when responding to a customer complaint is “thank you for letting me know.” I’ve harkened back to this idea a few times, but it’s important — the majority of customers who have complaints about your business just want to be heard and acknowledged. Eve...
During this period, it is essential to transfer or delegate any ongoing projects to another employee or other members of your team while you solidify a long-term solution such as a replacement. To do this, communication with your team is vital. It may be a good idea to discuss matters wit...
You can say something like: “I know how easy it is for something to slip through the cracks,” Or even phrase your request as a polite question, such as: “Is there anything else you need from me before you can issue payment?“ ...
Customer churn, when uncontrolled, is a serious problem for a business. To give you an idea about its impact on your business, let’s crunch some numbers. Say there are two companies that acquire the same number of customers per year and earn an average of $2000 per customer. But the ...
How to Avoid Losing Your Financial Aid More Getting financial aid for college is tough to begin with, but in order to keep it, students need to maintain satisfactory academic progress. This measure, which includes a student's GPA and th...
Average College Tuition in 2024-2025 The average sticker price for in-state public schools is about one-quarter what's charged by private colleges, U.S. News found. Sarah WoodSept. 26, 2024 What to Know About College Tuition Costs
Not every investment will be a winner. Fortunately, even losing investments come with a silver lining: You may be able to use those losses to lower your tax liability and reposition your portfolio for the future. This strategy is known as tax-loss harvesting, and it's one technique investors...
7. You Don’t Check for Typos It’s easy to transpose a number or leave out a digit and this is a mistake that can distort the information you’re reporting. Say you contributed $5,200 to yourindividual retirement account (IRA)but you inadvertently entered $2,500 as the deduction on ...