Accepting responsibility for how you impacted others demonstrates that you understand why they’re hurt, upset, or disappointed. This is a critical step because it validates their feelings, which can help them feel heard and seen. Although explaining why you behaved the way you did can be tempti...
If what you want to say is emotionally charged, you may want to practice with a friend first or write in a journal. You want to make sure that you are not swept up by emotions of anger, guilt, or fear so that you can express yourself in a clean way without using emotions as weapon...
So, how do you write a sincere apology email to a customer? Here are some phrases you can use: “I’m really sorry that I’ve kept you waiting…”“I’d like to apologize for the delay caused…”“We’re so sorry for misplacing your order…”“We shouldn’t have done that. I’...
Yesterday, I have received an offer for a position, but have not responded, as I wanted to speak with you first. Your company is my #1 choice and I am excited about {insert something about the role that interests you and how you plan to use your skills to help them achieve success}....
Customer service scorecard: How to build one + free template A customer service scorecard can help you improve your support team’s performance and reduce customer churn. Learn how to create one and what to include. Customer retention Download 25 customer apology letter templates ...
Itisthejob of a beta readerto tell youif a character is flat, or if your world rules don’t make sense—or if a plotline is confusing. Any of these issues take away theentertainment valueof your story, which will leave readers at the end of the book feeling disappointed. ...
I’ve seen a psychologist over this and now take prescriptions, which helps with the anxiety, but I still feel at times disappointed in myself in social scenes. I want to talk more. I do. But I just don’t. I don’t know what to say or am held back from previous experiences. I...