Before discussing how to follow up on respondents, we believe it’s important to know why you should follow up at all. So, here are a few benefits of following up via surveys. 1. Boosts Sales and Conversions A great recipe for satisfied customers is to ask them: what they need, what ...
How to Respond to a Job Offer It's also important to know how to respond to an offer when you have received more than one. Contact the hiring managers as soon as you receive the job offer and let them know that you are carefully considering the offer but have also received another job...
In music, if the singer’s tone is off, the whole piece falls flat, and it’s the same in customer service. For example, “Anything else?” and “What else can I help you with?” ask the same question, but they are wildly different in terms of tone. As you define your support t...
The GitLab Test — 12 Steps to Better Remote The importance of a handbook-first approach to communication The phases of remote adaptation The Remote Work Report 2021 What not to do when implementing remote: don't replicate the in-office experience remotely Why GitLab uses the term all...
The AI revolution is here, so what are you going to do about it? This question is for IT leaders, IT practitioners, and others out there who need to decide how your companies will respond… November 6, 2024 | Keith Boyd How Microsoft Digital improves its own employee experience—and yours...
While today's chatbots aren't really "artificial intelligences" because they're not thinking, sentient entities that truly know and understand the world as humans do, a generative AI chatbot "can look at a stream of words and figure out what the person is trying to say, and respond to th...
Scenario A:Customers will not respond as they might forget to answer or simply ignore your survey. Scenario B:If they answer, they’ll respond as per their accord. And that’s why popup surveys are the most effective in getting real-time feedback. ...
Use Facebook Stories or short videos to share the news creatively. Highlight key reasons for the change and what your followers can look forward to under the new name. Engage with Comments Respond to any questions or feedback on your announcement post. This is a great way to build trust ...
As the sun sets on the calendar and funnel, the pressure is rising on marketers to become receptive and responsive. What that means in practice is that they must listen for the signals that indicate customers are ready to engage and design programs that res...
The article describes what has been taking place in the U.S. municipal bond market. It is noted that the credit quality of municipal bonds is second only to Treasuries and default rates of such bonds are far lower than those of corporates with the same ratings. Among the contributing ...