LinkedIn’s report revealed that the number of companies hiring a “Head of AI” position has grown nearly 14% since the end of 2022. In addition, English-language job postings that mention “ChatGPT” and “GPT” have increased 21 times in that same time frame. The report highlights that...
In late 2022 and early 2023, the launch of tools like ChatGPT, Google Bard, Perplexity AI, and Claude sparked an explosion of interest in AI. Hailed as game-changers by some and the beginning of the end by others, generative AI (gen AI) tools were poised to revolutionize the business...
One of the clearest ways that AI chatbots improve UX is through customer support automation. Traditionally, customer support has been the bane of users’ lives, with long wait times and ticketing systems that have left everyone frustrated. Modern AI chatbots get to the bottom of this by provi...
R&I: How would you say technology, particularly the use of artificial intelligence, has impacted the risk management profession? AI is going to increase in its impact in the risk management profession, but we are still in the early days of understanding how it will...
With this outlook, it is easier to see that when implemented and used in the right way, AI can add more humanity to customer experience. Here are some things to consider. 1. Division of labor sparks creativity Right off the bat, it’s only natural to address the question that has been...
of customer support roles that responded to ourState of AI surveybelieve that AI has the potential to make their job more enjoyable. If agents can resolve issues with fewer interactions, they‘ll be able to both improve their CSAT ratings and not be as easily overwhelmed. It’s a win-win...
Keyword research: It’s important to choose a keyword that has a good search volume and isn’t too competitive. For a free tool, you can use this keyword generator by Ahrefs. Type in either IT Support, Managed IT Services, or IT Consulting, followed by a city. Look for keywords under ...
On average, how much has Generative AI impacted data and analytics roles (data engineers, data analysts, data architects, etc.) at your organization? (that is, how much has it changed their day-to-day tasks, satisfaction and productivity) View...
a 2014review of more than 150,000 paperssubmitted to the UK’s Research Excellence Framework (REF) database found the style of a paper’s title impacted the number of citations it would typically receive. In most disciplines, articles with shorter, more concise titles yielded more citations....
Even in 2022, national lockdowns slow or even temporarily stop the flow of raw materials and finished goods, disrupting manufacturing as a result. However, the pandemic has not necessarily created any new challenges for supply chains. In some areas, it brought to light previously unseen ...