It is not enough to give the customer excellent service. You must subtly make him aware of the great service he is getting. —Unknown 0 Being Excellent Quotes Go to table of contents Stop hating on yourself for not being perfect. If God wanted perfection, He would have made you an angel...
Define Your Performance Standards To achieve excellent customer service, it can be best practice to create a set of explicit standards for advisors to follow and self-evaluate, through coaching – as highlighted in the previous point. These standards can be split into five key areas, as highlight...
Banners featuring quotes such as "A Product with Defects Is Useless" and "Innovation Is the Soul of Haier Culture" line the factory walls. One large bulletin board says, "Every day is a new day; all activities are completed in the same day by innovations." The OEC management-control ...
A great way to make sure every customer service experience is consistently excellent is to develop service blueprints. This is a critical tool for agents to help ensure that customer service will always be delivered to the same high standard – no matter who the customer is talking to. Contribu...
You can find many quotes and interviews with Jay Abraham. But, our favorite piece of advice he’s shared isthis: Sell the benefit, not your company or the product. People buy results, not features. In business and life, it’s always good to remember thatit’s not about you. Show your...
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Make [ideal customer persona] understand [problem] that they face. Create the desired conviction in the reader to use [product/service] as the solution and make them take action. Product = [Insert Here] Problem = [Insert Here] Drive Interest From Social Media Using AI Give me 5 Twitter ...
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