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應用程式的使用規定 https://www.cytrack.io/subscription-service-software-agreem... 應用程式的核心功能 CyCX 的目標是需要提升客戶語音通話體驗的商務使用者,以及會議、聊天和共同作業以外的聯繫人中心功能。 CyCX 是適用於 Microsoft Teams 的通訊和共同作業平臺。 CyTrack CyCX 可 Microsoft讓您的代理程式使用...
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WESTFORD, Mass.--(BUSINESS WIRE)--Today Aspect Software announced the release of version 19 of its industry-leading Cloud Contact Center as a Service system. Built on its next-generation Aspect Via® platform, this release includes customer-driven capabilities and enhancements for both Contact Cen...
Here are a few suggestions of how can you leverage your contact center to drive customer success: Make Sharing Feedback Paramount According toMicrosoft’s 2017 customer service report, 52 percent of people around the globe believe companies need to take action on feedback provided by their custom...
up for success Delivering exceptional customer service isn't easy. You need happy agents, meaningful customer insights, and innovative technology. All of which require agile contact center management that evolves with your business. In the last few years, we've seen big shifts in customer service...