survey methodsObjective To examine the effect of changing the sampling and reference periods for the CAHPS Clinician & Group Survey from 12 to 6months. Data Sources/Study Setting Adult patients with a visit in the last 12months to New England community health centers. Study Design We randomly ...
Comments regarding three of the four aspects of provider communication asked on the CG-CAHPS survey were more positive after coaching (provider listens carefully, shows respect, spends enough time); the valence of comments about the fourth aspect (provider explains things in a way that is easy ...
survey methodsObjective To examine the effect of changing the sampling and reference periods for the CAHPS Clinician & Group Survey from 12 to 6 months. Data Sources/Study Setting Adult patients with a visit in the last 12 months to New England community health centers. Study Design We randomly...
Nowhere isnother patient experienceurveynheorizon knownsAHPSliniciannd Groupurvey (CG-CAHPS). Intervention detail. In 2010, 28HCembers participated in pilotfheG-CAHPSurveyoee early indicationsfheiresultsndlsoobtain valuable experience in gaining physicianooperationnd inombining patient lists ...