Consider, for example, what would happen if workers don't trust anAI solution on a factory floorthat determines a machine must be shut down for maintenance. Even if the AI system is nearly always accurate, if the user doesn't trust the results it produces then that AI system i...
Most organizations focus strictly on implementation, Mead said. But they will fail to get results if employees don't use the ML tools as intended -- or at all. Mead cited the example of a client that introduced ML in a call center to guide agents in their conversations with customers. Bu...