When calling up customer services I’ve had brilliant help and were really friendly. Engineers have been sent out very quickly to fix the issue and I was given a mini hub straight away to stay online whilst it was being fixed. The engineers have been really helpful and friendly and I ...
Yet to ever have a decent experience using thier services. Complete customer expereince failure. Its nothing short of embarrassing. Date of experience: June 18, 2020 Useful1Share DP Darren Purnell 4 reviews GB Aug 4, 2023 Rang to cancel all BT products as out… Rang to cancel all BT ...
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Re: Email Outbound Yes confirmed - I am standard email services as I have been an email customer for ever and it was part of broadband service and phone help is confirming that its the same premium for me... 0 Ratings Reply gg30340 Distinguished Sage on 31-01-2024 13h07 1,...
Spent a further 1hr+ speaking to a customer services person who promised me that actions she'd taken would rectify the problem, if I could log-in in 24hrs time.. This was 2wks ago now.. the issue is still there. I simply dread having to make contact with BT, it's a nightmare ...
For global & business For the home EnglishHome Products & services
For global & business For the home EnglishHome Products & services
continue to invest to bring you a better, more reliable experience and the best value for your money. It’s also important as our own costs continue to increase, so the price change means we can continue to maintain the best networks and provide customer service in more ways than ever ...
If you experience a broadband outage, you can contact BT directly via its customer services channels to find out what’s causing the issue. It also has an online service checker you can use. In some cases, you may be due compensation if you experience a complete loss of service over a ...
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