Existing customers get personalised upgrade deals Log in to see deals Your BT Broadband deal includes: Brilliant, expert service You’ll always speak to one of our customer service teams based in the UK and Ireland. Speed guarantee Great broadband speeds you can rely on day and night, and a...
Upgrade your broadband package and unlock exclusive savings As an existing BT customer you could get exclusive offers on our fastest broadband ever and TV. Or you can pay less for your current package. Your broadband offers Upgrade or switch your TV ...
Current BT offers Note that not all broadband offers listed on this page will be available to everyone. Please check with the provider concerned to see if your area is covered. On 31st March each year the monthly price shown for broadband plans will increase by £3 ...
Overall, BT’s customer service for its broadband is received quite well by users. While there is an option to directly call a helpline, it also has a lot of support for its customers online via its ‘Contact BT’ page. This includes handling account management, queries, complaints and sec...
The article reports on British Telecommunications PLC's commitment to price limits on wholesale broadband services in areas where competition is not likely to develop and price floors in more-competitive areas. The commitments are the result of discussions between British Telecom and the British Office...
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If you want to cancel BT broadband because your package is too expensive, it could be worth trying to haggle a new price first. There is a lot of competition for customers in the internet service provider market, which can lead to some companies investing in retaining existing customers. You...
Users who live outside of Infinity-ready areas can take advantage of the offer on a BT Broadband or BT Vision Essential account, which starts at £5 per month for a minimum of 12 months. YouView also offers catch-up services, on-demand programming, access to the BT Vision service, ...
If you’ve received the email you’d be forgiven for thinking it’s a scam. The one we saw (sent to us by Andy’s mum) had the subject line “Driven from template” and was missing in-text details. Ignoring the errors, it offers existing customers the chance to renew before it fini...
At present, Digital Voice is available toBT full fibrecustomers who take their home phone service together with full fibre broadband. It will be rolled out to all BT customers by the end of 2025, as part of an industry-wide change that’ll see the old analogue phone network switched off....