BMC Event Manager 产品的事件管理控制台提供 IT 管理视图, PATROlCe ntral Con sole的管理员和操作员控制台提供故障监控,Remedy勺IT服务套件(RemedyITSM Suite) 属于服务管理 Help Desk 。三、集中监控的具体实现BMC产品采用单一 Age nt技术,在被监控系统上只运行一个代理,同时其具有高度自主性, 大部分的监控、...
Reports on the release of the IT Service Management 5.5 applications software from Remedy Corp. Upgrades added to the software version; Remarks from Forrester Research Inc. analyst John Peregrine regarding the upgrades; Adoption of Remedy's Help Desk 5.0 software at Health First Inc.; Reason ...
BMC Helix ITSM - Smart IT 20.x: Fundamentals Administering (ASP) BMC Helix ITSM - Smart IT 20.x: Fundamentals Using Asset Management (WBT) BMC Helix ITSM - Smart IT 20.x: Fundamentals Using Change Management (WBT) BMC Helix ITSM - Smart IT 20.x: Fundamentals Using Incident Management (...
The new AWS Quick Start for Track-It! help desk software by BMC Software solves this problem by simplifying the setup, configuration, and ongoing management of the system. It provides users an easy to implement, secure, globally accessible help desk and endpoint management system in a fraction ...
IT Operations Manager Service Desk Manager Reviews featured on BMC Helix ITSM Champion and Customer Reference ByCassandra Cinar, Senior Director Service Management and Data Center Services at Sony (Entertainment, 10,001+ employees)October 16, 2024 ...
BMC Helix Remedyforce IT Service Management & Help Desk delivers a modern, consumer experience that empowers IT to be a center of business innovation. BMC Helix Remedyforce can be used with Service Cloud to resolve customer issues. Click Watch Demo!
Learn about the best BMC Track-It! alternatives for your IT Asset Management software needs. Read user reviews of BMC Helix ITSM, ServiceNow IT Service Management, and more.
TOPdesk provides software solutions in the Enterprise Service Management and IT Service Management sectors. The company offers a service management platform that helps the IT service desk, including incident management, change management, asset management, and self-service portal features. The primary sect...
Help Desk and Asset Management BMC Software, Inc Designed for iPad Free Screenshots iPad iPhone Description BMC Track-It! is a customizable, web-based application with an easy-to-use interface that suits the service needs of many departments. The workflow software reduces operational expenses, and...
Bring key information to customers and support personnel, right where they need it. Built-in Knowledge Centered Service (KCS) to help deliver fast and accurate service and support Lifecycle management of knowledge articles for effective curation and up-to-date information ...