Of visiting the Genius Bar at an Apple Store or Apple Authorised Service Provider, making a prior appointment is recommended - as this will reduce your waiting time. Genius Bar Reservation and Apple Support Options - Apple Reply User profile for user: perth69 perth69 Author User level: Level ...
If you want them to be aware that you have this problem, you'll need to tell them directly. Make an appointment at the Genius Bar at your local Apple Store, use the Contact Support link at the top right or every page or, at the very least, submit feedback: http://www.apple.com/...