2. The Guest Refund Policy. If you are a Guest and suffer a Travel Issue, we agree, at our discretion, to either (i) reimburse you up to the amount paid by you through the Platform, as determined by Airbnb in our discretion, depending on the nature of the Travel Issue suffered or ...
our area had lodging options that accepted animals, so they didn’t need to ignore our no animal policy in order to find lodging. The guest also never provided any evidence that her dog was actually a service dog. I believe
After talking with Bigi, I checked in to my Airbnb: an older couple’s spare bedroom, equipped with an enormous antique wardrobe and high shuttered windows. One of my hosts met me at the door wearing a blue blazer, having made the old-fashioned gesture of dressing up to greet a guest,...
Our Host Damage Protection, Japan Host Insurance Terms, Rebooking and Refund Policy, Experiences Guest Refund Policy, Content Policy, Nondiscrimination Policy, Major Disruptive Events Policy, Additional Legal Terms, Policies, Standards and other supplemental policies and terms linked to in these Terms app...
Airbnb provides access to an online platform (the “Co-Host Network”) on which Hosts can identify and connect with eligible local service providers, such as property managers, cleaners, maintenance providers, and guest service providers who offer services to Hosts (“Co-Host Services Provider”)...
the length of time we have an ongoing relationship with you, whether you are a Guest or a Host, and provide Airbnb to you (for example, for as long as you have an account with us or keep using Airbnb), whether there is a legal obligation to which we are subject (for example, cer...
not secured in a proper manner, or previously damaged before cleaning. (Example: heavy pictures hanging from thumbtacks, or dings in furniture that were there before we cleaned). Further, Housekeeper will assume no liability for damage or loss caused by the negligence of the customer or guest....
Guest Terms Host Terms Appointment of Airbnb Payments as Limited Payment Collection Agent General Terms Damage Claims and Damage Amounts Abandoned Property Prohibited Activities Force Majeure Disclaimers Liability Indemnification Modification, Term, Termination, and other Measures Governing Law and Dispute Re...
Thankfully, you can get adequate compensation for most damages through host damage protection from Airbnb. You can also mitigate this risk through proper guest vetting, using reviews and providing guidelines in your property. To learn more about how to prevent damage to your property, get ...