Optimizing operations for better customer service 1 in 4 employees at AIA Singapore are now using Tableau, and Dion’s team is working towards enterprise-wide adoption. The software’s interactive and intuitive user experience helped the team drive a data-first culture, empowering employees to und...
AIA Singapore delivered higher VONB in 2022 as 7 per cent growth in the second half offset performance in the first half. Agency channel remained the largest contributor to VONB with both an increase in the number of active agents and productivity improvements in the second half. Our partnership...
Partners & Customers10 Service Providers1 About AIA Group AIA Group (HKG: 1299) is an independent publicly listed pan-Asian life insurance group with a presence in several markets in Asia-Pacific. It meets the savings and protection needs of individuals by offering a range of products and serv...
In 2023, we broadened our customer propositions with targeted solutions including dedicated loyalty programmes in Hong Kong and Singapore, tax-deductible private pensions in Mainland China, and comprehensive health and wellness solutions in ASEAN and India. AIA Vitality is at th...
Card. The damaged Card is presented with its serial number clearly visible and cancelled after the charge of the new Card is completed. 4.6.3. The Carnival reserves the right to refuse a Card balance transfer. 4.6.4. A new Card can be requested at the Customer Service counter at the ...
86-24-2334-2393 Singapore Tel: 65-6334-8870 Fax: 65-6334-8850 China - Shenzhen Tel: 86-755-8864-2200 Fax: 86-755-8203-1760 Taiwan - Hsin Chu Tel: 886-3-5778-366 Fax: 886-3-5770-955 China - Wuhan Tel: 86-27-5980-5300 Fax: 86-27-5980-5118 Taiwan - Kaohsiung Tel: 886-7-...
“There is always knowledge to be shared and benefits in sharing it. Tableau has been a scalable and effective analytics solution for our business so far, helping us gain valuable insights in Singapore and Australia, with more markets to come in future.” ...
In Singapore, AIA remains one of the top Group Insurance providers, with around 40 per cent of our agents having sold at least one Group Insurance policy to their customers over the Period. Our number of agents in Singapore selling a Group Insurance policy increased by 24 per cent over the...